Shipping policy
At Yesnap, we are committed to providing fast, reliable, and transparent shipping services to our customers. All orders are processed and dispatched from our local warehouses within 24 hours of order placement.
Free Standard Shipping on Every Order
All one-time purchases and subscription orders include free standard shipping to supported delivery addresses. There is no minimum order value and no code is required.
Shipping Regions & Delivery Times
| Region | Shipping method | Estimated transit time | Shipping fee |
|---|---|---|---|
| United States | Standard | 3–5 business days | Free — no minimum spend |
| United Kingdom | Standard | 3–5 business days | Free — no minimum spend |
| Germany and supported European Union destinations | Standard | 3–5 business days | Free — no minimum spend |
Availability varies by product and delivery address. Lymphatic Support currently ships within the United States. Available destinations and final delivery estimates are confirmed at checkout. Orders may arrive in separate shipments at no additional standard shipping charge.
Important Notes
Estimated Transit Times
All delivery times shown above are estimates. Actual delivery time may vary due to courier schedules, customs clearance, weather conditions, or other unforeseen circumstances.
Customer-Specified Delivery Dates
If you request delivery on a specific date (e.g., birthdays, holidays, or special occasions), please place your order well in advance. Yesnap is not responsible for delays that prevent delivery on the exact requested date.
Tracking & Communication
We provide tracking for all orders so you can monitor your shipment. In case of significant delays, our Customer Support team will keep you updated with the latest information.
Returns & Refunds
Not satisfied? Contact us within 30 days of delivery with your order number and a brief reason to request a refund. Opened or tried products are eligible, and no return is required. This applies to one-time purchases and every subscription order. See our 30-Day Refund Policy for full details.
Delivery or Billing Questions
If there is an issue with your delivery or payment, email support@getyesnap.com. We will review the available order and delivery information and help you with the next steps. Your rights under applicable consumer law are not affected.
For delivery issues, cancellations, and refunds, please review our Returns & Refunds Policy or contact support@getyesnap.com.