Order Processing
Orders are processed after they are placed and confirmed. Processing times may vary during launches, holidays, high-volume periods, or promotional events.
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Shipping
Shipping Your Ritual
We ship to the United States, United Kingdom, Germany and supported European Union destinations. Every order includes free standard shipping with no minimum spend. Availability varies by product and address. Delivery options and estimates are shown at checkout.
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Shipping Options
Free standard shipping applies to one-time purchases and subscription orders in our supported delivery areas. No minimum order value or code is required. Estimated delivery windows are displayed at checkout. Delivery timelines may vary based on carrier, destination, and order volume.
Tracking Your Order
Once your order ships, you will receive tracking information by email or SMS if provided at checkout. Please allow time for carrier tracking to update after the label is created.
Order support
Damaged, Missing, or Delayed Orders
If your order arrives damaged or appears to be missing, contact support with your order number and any helpful photos. We will review the issue and help with next steps.
Get Help with My OrderHave your order number ready
This helps support find the order quickly.
Include photos if damaged
Photos make carrier and fulfillment review faster.
Use checkout timelines
Shipping options and final delivery estimates are shown at checkout.